Up until then I'd had a fairly average week with a few hiccups thrown in from Chez Chatter, just for good measure. The situation the patient was in really put things into perspective for me. Recently I've loved a good whinge about little things going wrong in our 'refurbishment' and although they've been testing times and set us back a bit (in patience, time and money) I realised that these things that I've been worrying about really do pale into insignificance in comparison to the waiting and worrying this lady has had to do.
Hopefully I won't let this lesson go to waste in the future. It really is so important to remember how sometimes, you are much luckier than you realise.